Course 14: Human-Centric Design for Operator 4.0

Course 14: Human-Centric Design for Operator 4.0 (Syllabus)

Last Update: October 14, 2020

Course Objective: Human-centric design is a unique approach to solve problems of products, process, environments, and other human operations challenging with incompatibilities of human needs, abilities and limitations. The objective of this course is to understand the interactions among humans and other elements of a system, evaluate and design tasks, equipment, products, processes, jobs, environments and other elements in working systems including work organization in order to optimize human well-being and overall system performance.

Learning Outcomes: The students on the completion of this course would be able to:

CLO1: Apply human abilities, limitations, needs and other important human characteristics for designing tasks, jobs, equipment, products, environments, processes and other elements in working systems.

CLO2: Evaluate occupational health and safety (OHS) risks to accidents, injuries, and ill-health in a working system.

CLO3: Create solutions and opportunities for reducing OHS risks, enhancing operators’ performance and preference.

CLO4: Design tasks, equipment, workstation, workspace, environment, and other elements in working systems compatible with needs, abilities and limitations of operators for better well-being and performance.

CLO5: Analyze work organization affecting on human behavior and performance, e.g. policy, work schedule, motivation, satisfaction, communication and participatory.

Prerequisite: None

Course Outline:

Module 1: Basic of Human Factors Knowledge for Human-Centric Design
Module 2: Problem Identification for Human-Centric Design
Module 3: Intervention and Design
Module 4: Evaluation, Test, and Recommendation

Week
(3hrs/w)		 Topic Teaching Material Workshop Learning Material
W1 M1(1): Introduction to Human-Centric Design (HCD)
Meaning, scope and applications of human-centric design
Basic concepts of HCD for engineering
Professional in HCD		 MSIE-14-T-M01-W01_EN MSIE-14-L-M1-W1_TH
W2 M1(2): Human characteristics: Limitation, Ability, and Fatigue
Physical / Physiological / Psychological and Cognitive /Behavioral Characteristics
Stress and strain in human
Human fatigue and human errors and their effect on health, accident and efficiency		 MSIE-14-T-M01-W02_EN MSIE-14-L-M1-W2_TH
W3 M1(3): Human System Interaction: Manual working system
HCD for product design
HCD for process and physical environmental design
HCD for work organization design
 MSIE-14-T-M01-W03-1_EN

MSIE-14-T-M01-W03-2_EN

 

 MSIE-14-L-M1-W3-1_TH

MSIE-14-L-M1-W3-2_TH
W4 M1(4): Human System Interaction: Cognitive Design
HCD for product design
HCD for process and physical environmental design
HCD for work organization design		 MSIE-14-T-M1-W04-EN

 

 MSIE-14-L-M1-W4-TH
W5 M2(1): Problem Identification 1:
Human factors evaluation tools for identifying risk factors effecting on health, incident, accident and efficiency such as Posture Evaluation, Task Analysis, Usability Scale, Human Error Risk Assessment et.al.		 MSIE-14-T-M02-W05_EN MSIE-14-S-M2-W5_TH_ROM

 

 MSIE-14-L-M2-W5-TH
W6 M2(2): Problem Identification 2:
Each student selects a problem of interest related to HCD
Identify human factors elements related to the selected problem
Analyze the problem		 MSIE-14-S-M2-W6_TH-BDC

MISE-14-S-M2-W6_TH-RULA

MSIE-14-S-M2-W6_TH-REBA
W7 M2(3): Problem Identification 3:
Students present and discuss the problem of interest.
Formative Assessment  		 MSIE-14-S-M2-W7_TH-CQH-Eva

MSIE-14-S-M2-W7_TH-HandToolNIOSH
W8 M3(1): Workstation and Workspace Design
Measurement of human dimensions and motion.
Application of human anthropometry for workstation and workspace designs		 MSIE-14-S-M3-W8_TH_WorksatationDesign
W9 M3(2): Physical environment design for HCI/HSI
Design for Human Control/System Interaction (HCI/HSI)
Visual/Display Control Design
HCD for control centers
Accessible design for special people		 Note: Presentation and Discussion

 
W10 M3(3): Man-machine system and interaction and cognitive designs
Human perception, information and sensory receptors
Human fallibility: human information processing/memory
Visual display of static and dynamic information /designs
Human decision		 Note: Presentation and Discussion

MSIE-14-S-M3-W10_TH_COG
W11 M3(4): Design of physical environment
Light, Temperature, Pressure, Noise/Auditory, and Vibration
W12 M4(1): Evaluation of Space and movement
Evaluation of manual work
Size and dimension evaluation
Posture and strength evaluation		 Note: Presentation and Discussion
W13 M4(2): Evaluation of physical environment in design
Light, Temperature, Pressure, Noise/Auditory, and Vibration
W14 M4(3) Evaluation of HCI/HIS and Cognitive
Usability testing of human compatibility/ capacity and limitation
Usability testing of human performance
Usability testing of human error in controlling system		 Note: Presentation and Discussion
W15 M4(4) Final report of evaluation and test
(Summative Assessment based on the project)
All students in the class present their final projects.		 Note: Presentation and Discussion

Laboratory Sessions: None

Learning Resources: 

Textbooks: No designated textbook, but class notes and handouts will be provided.

Reference Books:

  1. Sanders, M. S. and McCormick, E. J.  Human Factors in Engineering and Design”, 7th Edition, McGraw Hill, 1993
  2. Kroemer, K. H. E., and Grandjean, E.  Fitting the Task to the Human. CRC Press, 1997
  3. Stanton, N., Hedge, A, Brookhuis, K, Salas, E., and Hendrick, H.  Handbook of Human Factors and Ergonomics Methods. CRC Press, 2005
  4. Karwowski W., and W. S. Marras. Occupational Ergonomics: Principles of Work Design. CRC Press, 2003
  5. Willson, J. R., and Corlett, E. Evaluation of Human Work: A practical ergonomics methodology, 3rd Ed. Taylor & Francis, 1995
  6. Marras, S. M., and Karwowski, W. The Occupational Ergonomics Handbook: Fundamentals and assessment tools for occupational ergonomics, 2nd Ed. Taylor & Francis, 2006

Teaching and Learning Methods

This course is problem-based learning. It is designed for more practical by dividing into 4 modules (1) Basic, (2) Problem Identification, (3) Design and Intervention, and (4) Evaluation. Students will be educated all the basic knowledge of human factors related to work elements and human interaction system designs via lectures and case study discussions at the first module.  During the second module, they will learn how to identify the problems related to human in several work systems by practical workshops and case studies. Individual assignments will be assigned to the students to gain their understanding.  The third module will provide more skill of human-centric design in practice via workshop, laboratories and self-learning based on a project of interest. To complete the project, the students will be able to discuss and get recommendations from instructors and share their learning with other students in the class during the workshops in the third module. At the last module, the students will learn and practice more and more in evaluation tools of human-centric design techniques to increase their skill for optimizing human well-begin and system performance in their project.

Time Distribution and Study Load:
Lectures: 15 hours
Workshop: 30 hours
Self-study: – hours

Evaluation Scheme: The final grade will be computed according to the following weight distribution
(1) Paper examination of basic knowledge (30%),
(2) Participation and discussion in class activities (10%),
(3) Individual assignments and presentations (20%),
(4) Group project: progress & presentation (10%),
(5) Group project final report and presentation (30%)

“A” would be awarded if a student shows a deep understanding of the basic knowledge based on exam results and home assignments, and an excellent in applying the knowledge to project works.

“B+” would be awarded if a student shows a mature understanding of the knowledge learned through home assignments, project works, and exam results.

“B” would be awarded if a student shows an overall understanding of all topics.

“C+” would be given if a student meets above average expectation in understanding and application of basic knowledge.

“C” would be given if a student meets average expectation in understanding and application of basic knowledge.

“D+” would be given if a student meets below average expectation in understanding and application of basic knowledge.

“D” would be given if a student does not meet expectations in both understanding and application of the given knowledge.

Developer:
Naris Charoenporn (TU), Jirawan Kloypayan (TU), Nélson Costa ( U.Minho)

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Course 13: Innovative Product Design and Development

Course 13: Innovative Product Design and Development

(Syllabus)

Last Update: April 22,  2020

Course Objective:

The subject of the course concerns the creative design of innovative products that are technological innovation or modification of existing technological solutions. As a result, designed products should find their application in Industry 4.0 related businesses and its problems. The implementation of the course subject is based on learning and training methods of effective implementation of innovation, identification and analysis of the strategic elements of new product innovation, e.g. the process, different functions, and individual roles. The goal of this course is to develop creative thinking of the graduates and discussion of issues related to development and marketing innovative products, including searching for ideas and creating a concept based on creative thinking techniques and methods of entrepreneurial problem solving, selecting ideas and development of prototypes, taking into account user needs and the latest scientific research.

Learning Outcomes: The students on the completion of this course would be able to:

  • analyze the basic concepts related to innovations and the idea of implementing innovative products (apply),
  • apply the basic techniques of creative thinking and creative problem solving for creating innovative product and marketing strategies (apply),
  • identify the benefits of implementing innovations (analyze),
  • identify the challenges and opportunities associated with the launch of a new product and propose suitable strategies depending on product and situation (analyze),
  • prepare a conceptual product design taking into account user needs and the latest scientific research (create),
  • valorization, capitalization and protection of the original solutions obtained from the creative activity (evaluate),
  • create and co-ordinate cross-disciplinary teams to achieve a common objective (create),
  • present entrepreneurial and creative attitude towards seeking various problem solutions (apply).

 

Prerequisite:  None

 Course Outline:

Course outline (modules / topics)

  • Module 1:  Innovation and creativity (Lectures: 5 hours, Workshop: 15 hours, Self-study: 15 hours)
  • Module 2:  Product Design and Development (Lectures: 5 hours, Workshop: 25 hours, Self-study: 25 hours)
  • Module 3:  Intellectual Property (Lectures: 5 hours, Workshop: 20 hours, Self-study: 20 hours)

Week
Topic		 English
 Thai
Note
Workshop Learning Materials Teaching Materials Workshop Learning Materials Teaching Materials
1 M1.1.Innovation

  1. The innovation process and its source
  2. Methods of analysis and evaluation of innovations
  3. Examples of innovative products
 MSIE-13-L-M1S1-L01 MSIE-13-L-M1S1-L01-Thai
2 M.1.2.Creative thinking and creative problem solving for creating innovative product

  1. The concept of creative thinking and creative problem solving
  2. Principles and stages of creative problem solving
  3. The benefits of creative thinking
  4. Difficulties blocking creative thinking, counteracting the suppression of creativity
  5. Basic heuristic methods and techniques (mind mapping, brainstorming and its variants, reverse brainstorming, Edward de Bono Methods)
 MSIE-13-L-M1S2-W01 MSIE-13-L-M1S2-L01

 

MSIE-13-L-M1S2-A01

 MSIE-13-T-M1S2-W01 MSIE-13-L-M1S2-W01-Thai MSIE-13-L-M1S2-L01-Thai

 

MSIE-13-L-M1S2-A01-Thai
3 M.2.1.Creation and development of new products including sustainable development

  1. Characteristics of the innovative product
  2. Impact of consumers on the design and implementation of innovative products
  3. Eco product design
 MSIE-13-L-M2S1-W01 MSIE-13-L-M2S1-L01

 

 

 MSIE-13-T-M2S1-W01 MSIE-13-L-M2S1-W01-Thai MSIE-13-L-M2S1-L01-Thai
4 M.2.2.Creating a product design concept based on the design thinking methodology

  1. Stages and tools in the design thinking method
  • Stage 1 – Empathy
  • Stage 2 – Defining problems
  • Stage 3 – Generating ideas
  • Stage 4 – Prototyping
  • Stage 5 – Testing
  1. Examples of using the design thinking method in the design of innovative products
 MSIE-13-L-M2S2-W01 MSIE-13-L-M2S2-L01

 

MSIE-13-L-M2S2-A01

 MSIE-13-T-M2S2-A01 MSIE-13-L-M2S2-W01-Thai MSIE-13-L-M2S2-L01-Thai

 

MSIE-13-L-M2S2-A01-Thai
5 M.3.1.Intellectual property

  1. The role and importance of intellectual property in business development
  2. National, regional and international authorities
  

 

MSIE-13-L-M3S1-L01

MSIE-13-L-M3S1-A01

  

 

MSIE-13-L-M3S1-L01-Thai

MSIE-13-L-M3S1-A01-Thai
6 M.3.2.Knowledge management techniques

  1. Copyrights
  2. Related rights
  3. Patents
  4. Trademarks
  5. Industrial design
  6. Appellation of origin (Geographical Indications), protection of new varieties of plants, protection of integrated circuits, unfair competition
  

 

MSIE-13-L-M3S2-W01

MSIE-13-L-M3S2-W02

  

 

MSIE-13-L-M3S2-L01 MSIE-13-L-M3S2-L02 MSIE-13-L-M3S2-L03 MSIE-13-L-M3S2-L04 MSIE-13-L-M3S2-L05 MSIE-13-L-M3S2-L06 MSIE-13-L-M3S2-L07 MSIE-13-L-M3S2-L08 MSIE-13-L-M3S2-L09 MSIE-13-L-M3S2-L10

MSIE-13-L-M3S2-A01

  

 

MSIE-13-L-M3S2-W01-Thai

MSIE-13-L-M3S2-W02-Thai

  

 

MSIE-13-L-M3S2-L01-Thai

MSIE-13-L-M3S2-L02-Thai MSIE-13-L-M3S2-L03-Thai MSIE-13-L-M3S2-L04-Thai MSIE-13-L-M3S2-L05-Thai MSIE-13-L-M3S2-L06-Thai MSIE-13-L-M3S2-L07-Thai MSIE-13-L-M3S2-L08-Thai MSIE-13-L-M3S2-L09-Thai MSIE-13-L-M3S2-L10-Thai

MSIE-13-L-M3S2-A01-Thai


Laboratory Sessions: None

Learning Resources:

Textbooks: No designated textbook, but class notes and handouts will be provided.

Reference Books:

  1. Curedale R.A., Design Thinking Process & Methods 4th Edition, Publisher: Design Community College Inc., 2017.
  2. Justice L., The Future of Design: Global Product Innovation for a Complex World, Publisher Nicholas Brealey, 2019.
  3. Chesbrough H.W., Open innovation. The New imperative for creating and profiting from technology, Harvard Business School Press, Boston 2003.
  4. Liu C. Innovative Product Design Practice, CYPI Press, 2007.
  5. Cooper R.G., Edgett S.J., Product Innovation and Technology Strategy, Booksurge Publishing, 2009.
  6. Gessinger G.H., Materials and Innovative Product Development, Publisher Butterworth-Heinemann, 2009.
  7. Patton J., Economy P., User Story Mapping: Discover the Whole Story, Build the Right Product Published O’Reilly Media, 2014.
  8. Alves R., Nunes, N.J., Towards a Taxonomy of Service Design Methods and Tools, (in:) Falcão e Cunha J., Snene M., Nóvoa H. (eds.), Exploring Services Science. Lecture Notes in Business Information Processing, 2013, 215-229, Springer, Berlin, Heidelberg.
  9. Zawadzki P., Żywicki K., Smart product design and production control for effective mass customization in the Industry 4.0 concept, „Management and Production Engineering Review”, 2016, 7, 3, 105- 112.

Journals and Magazines:

  • Management and Production Engineering Review

Teaching and Learning Methods:

This course will be implemented through the lectures, workshops and self- studies. The teaching and learning methods during workshops and self- studies include class discussion, analysis of examples, identification of customer needs, individual/ group generation of the product concept and its critical assessment, as well as simple prototyping of a product. Workshops will be conducted among others by the Design Thinking method. Students will gain the ability to moderate according to the Design Thinking methodology, which creates innovative solutions, products, services and processes. They will acquire the ability to search and recognize challenges that can be conducted according to the Design Thinking methodology.  They will learn the rules for selecting project teams. Students will acquire ability to use teamwork to achieve the group’s intended goal and result.

Time Distribution and Study Load:

Lectures: 15 hours

Workshop: 60 hours

Self-study: 60 hours

Evaluation Scheme: 

The final grade will be computed according to the following weight distribution: Class discussions (15%); Individual presentation of assignments (15%); Individual tasks for a group project (15%); Progress a group project  (10%); Project outcome (10%); Final presentation of group project (20%); Test (15%).

An “A” would be awarded if a student shows a deep understanding of the knowledge about innovative product design and development.

A “B” would be awarded if a student shows an overall understanding of all topics about innovative product design and development.

A “C” would be given if a student meets below average expectation in understanding and application of basic knowledge about innovative product design and development.

A “D” would be given if a student does not meet expectations in both understanding and application of the given knowledge about innovative product design and development.

Developer: Katarzyna ROZPONDEK & Agnieszka OCIEPA-KUBICKA (CUT), Naritsak Tuntitipawan (KMUTNB), Nicolae Ionescu (UPB), Montalee Sasananan (TU)