[Thai] Course 14: Human-Centric Design for Operator 4.0

Course 14: Human-Centric Design for Operator 4.0

Last Update: October 14, 2020

Course Objective: Human-centric design is a unique approach to solve problems of products, process, environments, and other human operations challenging with incompatibilities of human needs, abilities and limitations. The objective of this course is to understand the interactions among humans and other elements of a system, evaluate and design tasks, equipment, products, processes, jobs, environments and other elements in working systems including work organization in order to optimize human well-being and overall system performance.

Learning Outcomes: The students on the completion of this course would be able to:

CLO1: Apply human abilities, limitations, needs and other important human characteristics for designing tasks, jobs, equipment, products, environments, processes and other elements in working systems.

CLO2: Evaluate occupational health and safety (OHS) risks to accidents, injuries, and ill-health in a working system.

CLO3: Create solutions and opportunities for reducing OHS risks, enhancing operators’ performance and preference.

CLO4: Design tasks, equipment, workstation, workspace, environment, and other elements in working systems compatible with needs, abilities and limitations of operators for better well-being and performance.

CLO5: Analyze work organization affecting on human behavior and performance, e.g. policy, work schedule, motivation, satisfaction, communication and participatory.

Prerequisite: None

Course Outline:

Module 1: Basic of Human Factors Knowledge for Human-Centric Design
Module 2: Problem Identification for Human-Centric Design
Module 3: Intervention and Design
Module 4: Evaluation, Test, and Recommendation

Week
(3hrs/w)
Topic Teaching Material Workshop Learning Material
W1 M1(1): Introduction to Human-Centric Design (HCD)
Meaning, scope and applications of human-centric design
Basic concepts of HCD for engineering
Professional in HCD
MSIE-14-T-M01-W01_EN MSIE-14-L-M1-W1_TH
W2 M1(2): Human characteristics: Limitation, Ability, and Fatigue
Physical / Physiological / Psychological and Cognitive /Behavioral Characteristics
Stress and strain in human
Human fatigue and human errors and their effect on health, accident and efficiency
MSIE-14-T-M01-W02_EN MSIE-14-L-M1-W2_TH
W3 M1(3): Human System Interaction: Manual working system
HCD for product design
HCD for process and physical environmental design
HCD for work organization design
MSIE-14-T-M01-W03-1_EN

MSIE-14-T-M01-W03-2_EN

 

MSIE-14-L-M1-W3-1_TH

MSIE-14-L-M1-W3-2_TH

W4 M1(4): Human System Interaction: Cognitive Design
HCD for product design
HCD for process and physical environmental design
HCD for work organization design
MSIE-14-T-M1-W04-EN

 

MSIE-14-L-M1-W4-TH
W5 M2(1): Problem Identification 1:
Human factors evaluation tools for identifying risk factors effecting on health, incident, accident and efficiency such as Posture Evaluation, Task Analysis, Usability Scale, Human Error Risk Assessment et.al.
MSIE-14-T-M02-W05_EN MSIE-14-S-M2-W5_TH_ROM

 

MSIE-14-L-M2-W5-TH
W6 M2(2): Problem Identification 2:
Each student selects a problem of interest related to HCD
Identify human factors elements related to the selected problem
Analyze the problem
MSIE-14-S-M2-W6_TH-BDC

MISE-14-S-M2-W6_TH-RULA

MSIE-14-S-M2-W6_TH-REBA

W7 M2(3): Problem Identification 3:
Students present and discuss the problem of interest.
Formative Assessment  
MSIE-14-S-M2-W7_TH-CQH-Eva

MSIE-14-S-M2-W7_TH-HandToolNIOSH

W8 M3(1): Workstation and Workspace Design
Measurement of human dimensions and motion.
Application of human anthropometry for workstation and workspace designs
MSIE-14-S-M3-W8_TH_WorksatationDesign
W9 M3(2): Physical environment design for HCI/HSI
Design for Human Control/System Interaction (HCI/HSI)
Visual/Display Control Design
HCD for control centers
Accessible design for special people
Note: Presentation and Discussion

 

W10 M3(3): Man-machine system and interaction and cognitive designs
Human perception, information and sensory receptors
Human fallibility: human information processing/memory
Visual display of static and dynamic information /designs
Human decision
Note: Presentation and Discussion

MSIE-14-S-M3-W10_TH_COG

W11 M3(4): Design of physical environment
Light, Temperature, Pressure, Noise/Auditory, and Vibration
W12 M4(1): Evaluation of Space and movement
Evaluation of manual work
Size and dimension evaluation
Posture and strength evaluation
Note: Presentation and Discussion
W13 M4(2): Evaluation of physical environment in design
Light, Temperature, Pressure, Noise/Auditory, and Vibration
W14 M4(3) Evaluation of HCI/HIS and Cognitive
Usability testing of human compatibility/ capacity and limitation
Usability testing of human performance
Usability testing of human error in controlling system
Note: Presentation and Discussion
W15 M4(4) Final report of evaluation and test
(
Summative Assessment based on the project)
All students in the class present their final projects.
Note: Presentation and Discussion

Laboratory Sessions: None

Learning Resources: 

Textbooks: No designated textbook, but class notes and handouts will be provided.

Reference Books:

  1. Sanders, M. S. and McCormick, E. J.  Human Factors in Engineering and Design”, 7th Edition, McGraw Hill, 1993
  2. Kroemer, K. H. E., and Grandjean, E.  Fitting the Task to the Human. CRC Press, 1997
  3. Stanton, N., Hedge, A, Brookhuis, K, Salas, E., and Hendrick, H.  Handbook of Human Factors and Ergonomics Methods. CRC Press, 2005
  4. Karwowski W., and W. S. Marras. Occupational Ergonomics: Principles of Work Design. CRC Press, 2003
  5. Willson, J. R., and Corlett, E. Evaluation of Human Work: A practical ergonomics methodology, 3rd Ed. Taylor & Francis, 1995
  6. Marras, S. M., and Karwowski, W. The Occupational Ergonomics Handbook: Fundamentals and assessment tools for occupational ergonomics, 2nd Ed. Taylor & Francis, 2006

Teaching and Learning Methods

This course is problem-based learning. It is designed for more practical by dividing into 4 modules (1) Basic, (2) Problem Identification, (3) Design and Intervention, and (4) Evaluation. Students will be educated all the basic knowledge of human factors related to work elements and human interaction system designs via lectures and case study discussions at the first module.  During the second module, they will learn how to identify the problems related to human in several work systems by practical workshops and case studies. Individual assignments will be assigned to the students to gain their understanding.  The third module will provide more skill of human-centric design in practice via workshop, laboratories and self-learning based on a project of interest. To complete the project, the students will be able to discuss and get recommendations from instructors and share their learning with other students in the class during the workshops in the third module. At the last module, the students will learn and practice more and more in evaluation tools of human-centric design techniques to increase their skill for optimizing human well-begin and system performance in their project.

Time Distribution and Study Load:
Lectures: 15 hours
Workshop: 30 hours
Self-study: – hours

Evaluation Scheme: The final grade will be computed according to the following weight distribution
(1) Paper examination of basic knowledge (30%),
(2) Participation and discussion in class activities (10%),
(3) Individual assignments and presentations (20%),
(4) Group project: progress & presentation (10%),
(5) Group project final report and presentation (30%)

“A” would be awarded if a student shows a deep understanding of the basic knowledge based on exam results and home assignments, and an excellent in applying the knowledge to project works.

“B+” would be awarded if a student shows a mature understanding of the knowledge learned through home assignments, project works, and exam results.

“B” would be awarded if a student shows an overall understanding of all topics.

“C+” would be given if a student meets above average expectation in understanding and application of basic knowledge.

“C” would be given if a student meets average expectation in understanding and application of basic knowledge.

“D+” would be given if a student meets below average expectation in understanding and application of basic knowledge.

“D” would be given if a student does not meet expectations in both understanding and application of the given knowledge.

Developer:
Naris Charoenporn (TU), Jirawan Kloypayan (TU), Nélson Costa ( U.Minho)

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